We 100% guarantee our air duct cleaning service for 1 week (excluding normal accumulation of dirt and debris). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
"We were very satisfied with all phases of the purchase and installation of our two new systems. The price was competitive and we appreciated the fact that Waychoff's did not attempt to markup Bryant's extended warranty as our previous company had done. We were also impressed that Waychoff's quote included modifications of the previous installation that might have added to the problems we had with our previous system. The installation was done on schedule as promised and the technicians were all excellent at their work and respectful of our property."
Clean air ducts are an important component to having a clean home, and therefore it can be a great idea to clean your vent system. For maintenance purposes, we recommend that your air duct and vent system be cleaned every 3-5 years, depending on a variety of factors including your personal preference, number of pets in the household, cleanliness of the household, and other activities that affect indoor air quality, such as smoking inside. Air duct cleaning is also a good idea at the completion of a remodeling project, when moving into a new home, or if you experience increased allergies.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Business Description: Jarvis Heat and Air LLC was established in 2010 by Rob Jarvis. Rob is a graduate of Union County High School and Cam-Tech School of Contracting. Rob started his career in 1988 working with a private property management company where he was introduced and trained on small HVAC systems and refrigeration units. However, after ten years performing service for private property management he decided to move to a national heating and air company. There, he worked in homes and businesses all over North Florida. A few of these customers are Fairfield by Marriott, University of Florida, Lake Butler Hospital, Fallgatter Law Firm, among many others. After working for other HVAC companies a total of 12 years, Rob wanted to start his own company. He knew that he could provide the best HVAC service in this area. Also, he enjoys being a big part of the customer’s satisfaction, knowing that having happy customers is the key to a successful business. Rob is so dedicated to the business that he personally answers and over-sees all emergency cases. If there is ever an emergency case, know that your call to the 24-hour emergency number, will be answered promptly, by Rob himself. Rob also does not charge any over-time service fees. He believes you shouldn’t have to pay extra just because things happen at inconvenient times. Jarvis Heat and Air was founded on good old-fashioned hard work and dedication. He has taught his entire crew to prove themselves daily, as well as the value of hard work and integrity. In addition to working hard, Rob is also a family man. He enjoys spending time with his wife Marlena of 25 years, as well as his 3 children, Tianna, Robby and Keaton. We regularly donate time and materials to back to school events as well as sponsorship of underprivileged children and little league sports teams. Rob always say's "we are in the people business, heat and air is just our talent". Additional phone numbers - (904) 557-1312 & (386) 496-4603.
Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
"We were pleasantly surprised with the professionalism of the specialists. The unit was delivered and installed as quoted. The unit is performing as advertised. The install team were neat, clean and did a clean install. They went over all aspects of the sales / install and answered all our questions. We can safely recommend Waychoff's to our friends and business associates. We look forward to many years of continued comfort and service from our Trane and from Waychoff's."
"This a very professional company that came the next day after being contacted late in the day prior. The two guys that came to the door that did the work were well dressed and very courteous. They cleaned my diver vent and it works perfectly. I have their literature and will be calling them when I m ready for duct cleaning. Nice equipment too! Thanks for the good work. Nice not to have scroungy guys showing up at the door. "