I was lucky enough to have my AC lines clog up on a Sunday night. I called Waychoff's after hours emergency service and Erin got back to me within 5 minutes of my initial call. She was very friendly and explained different service options for my situation. Eric was my technician and was at my house within the hour. He was very knowledgeable, explained everything he was doing in detail, gave me tips and advice to help prolong the life of my unit and even let my dog crawl all over him and "help". He had me back up and running less than an hour after he arrived. If you want a company who knows what they are doing and has fast, affordable and friendly service, I would highly recommend Waychoff's!
We are a division of THE ENVIRONMENTAL AIR FORCE LLC in Jacksonville and are certified Duct Cleaners, Home Inspectors, and Mold Inspectors/Remediators and therefore our dryer vent cleaning service includes cleaning the dryer vent, the hook-up to the dryer, and the dryer filter port. It also includes an indoor air health check, AC duct check, and AC system microbial check.
Keep in mind; consider your air system as the lungs of your house. Think about the type of business that you desire to manage your house’s lungs and your indoor air quality within your house. Have the total air system occasionally checked for polluted duct and have it correctly preserved so your Heating and Air System can offer your household with great air quality for many years to come. Certified duct cleaners will follow rigorous requirements set by the National Air Duct Cleaners Association. Enabling an unqualified service provider to clean your ducts could be even worse than not having them cleaned at all. More particles could be separated and launched into your house or your HVAC system could be harmed.
I called JEFF Williams of JAX VENTS for my annual vent cleaning. JEFF was prompt and arrived right at the scheduled time. This is our 3rd year in a row we have used JEFF at JAX VENTS. WE would not use any other dryer vent company. JEFF is honest, trustworthy, professional and dependable. He goes above and beyond to do an outstanding job. When he has completed his work he leaves the dryer area clean and ready to be used for washing and drying clothes. I've had other vent companies before BUT, FOR THE PRICE & SERVICE PROVIDED, JEFF at JAX VENTS is without a doubt THE BEST PRICE PER SERVICE. We have him scheduled to come back for the 4th Time next year !!! OUTSTANDING JOB !!!
Over time, your dryer vent fills with lint that sneaks by your dryer vent filter. Fires can occur when lint builds up in the clothes dryer or the duct. Lint can block the flow of air, cause excessive heat buildup, and result in a fire in some dryers. ISOLATED INCIDENT? Not at all. In 1997 The Consumer Product Safety Commission estimated that over 15,000 fires occur each year causing an estimated 194 Million Dollars of property loss and 130 deaths.
Terrible! He came out and I thought he was very professional and talked a good game plan. He ordered a new CLOPAY door almond with windows for us on June 22, 2018. He sent two men out to install it a week later. They were here 5 hours and when it was done it had no windows. We had to let them install the top without windows in order to open and close garage. They said they would be here in morning and didn't come until late afternoon. Never put the garage door opener on so we were opening and closing manually for a couple of days. Then owner Robert Gaffney who we had been working with all along came out at 9:30 p.m and hooked up opener for us. He told us he had ordered the door top with windows from distributor but then every week had another excuse as to why it didn't come. After 1 and 1/2 months we called distributor direct. He said he never had ordered the door. We told Robert not to come back. The distributor who knew we had already paid Robert $1100.00 said he would pay for the door and installer for us. He then contacted Associated Doors Inc. who came right out and ordered everything including trim which Robert had removed from around the door. Had to wait another 2 weeks for it to come in but then Denny with Associated Doors Inc. came back and did a beautiful and professional job.
Sergio and helper arrived promptly, explained everything they were going to do, very knowledgeable about my issues with mold/mildew and after examining AC air handler inside, explained what should be done to prevent mold/mildew from forming again. Had them also treat/fog the vents. They did a very good thorough job and vacuumed up all debris that came out of vents.
A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
A comprehensive duct cleaning takes between 3-5 hours, depending upon the size of your house (and much longer for commercial applications). Most companies, especially the ones that have a price that seems to be “to good to be true”, are in and out of your house in less than an hour and may try to upsell you based on “mold” they allegedly find in your air handler.
On the other hand there are a lot more duct cleaning business that will appropriately clean the air system and duct and make use of industrial damaging duct cleaning vacuums with a minimum of 2,000 CFMs of vacuum power and use correct agitating tools to move the contaminants within the duct to be recorded with HEPA filters and consisted of by the duct cleaning vacuum devices.
"I was very pleased with the professional service I received. Despite the engineering challenges and heat, your team did a great job with installation and maintained a professional attitude through the 12-hour ordeal. I will not hesitate to recommend Waychoff's to our friends and neighbors. So far, we are very satisfied with the system and the results."
Make use of a business that will offer a reasonable quote, based upon the service that they will offer. Be tired of business that market one cost for an entire home. Consider it, would a painter paint any size home for one low price? Neither can a duct cleaner PROPERLY clean the entire home, no matter the number of systems or air vents remain in the house for one low price.
Business Description: First Coast Home Pros is a family business offering a variety of specialized home cleaning and maintenance services. We have several teams of specialists who focus on using their expertise to provide specific services to our customers with the highest standard of professional care. Our employees all undergo vigorous training, drug screening, and background checks prior to hire. We never use subcontractors and we never charge a travel fee or fuel surcharge within our service area. We also offer The 100% Guarantee, which states that if for any reason you are not 100% satisfied, we'll make it right or give you your money back. Please ask about our Angie's List discount!