Okay let me start by saying I went to Abaco air solely off of their Google reviews thinking that they're a trustworthy company. I called them out just to service my AC that was working fine but just wanted to make sure everything was good and clean before the hot summer and to give me correct measurements on the air filter I need for my AC unit which is an odd size. I paid a service fee then and he said everything was good except for a little dirt on the coil but nothing that had to be done right away. Soon after my AC was serviced the AC unit started acting up and wasn't cooling the house during the day. I contacted them a couple days later and they told me they've been having a lot of calls like this and that it's probably just because it's really hot and to just give it time. I said okay I'll call back in a couple days. I've called several times and they said to check this check that and I did everything they said and still continue to not cool down the house. So finally I get somebody back out today and they said the AC unit was froze up and that it was filthy dirty and needed to be clean and the freon need to be charged so not only did I have to pay another service fee I had to pay $350 to clean it $250 for Freon and $100 service fee mind you I just paid a service fee three weeks prior of $120. I feel like had it been serviced the first time correctly I wouldn't have had to pay the $250 freon and another $100 service fee not to mention my electricity bill is going to be extremely high because the AC has been running nonstop trying to cool the house down. I'm trying to do all this from a hospital that I've been in for the past seven weeks so I go on Google to find a trustworthy company thinking I found one and then this happens. I have other children at home and I'll be bringing my husband home from the hospital soon so I have to make sure that the house is cool. I had no choice but to pay it. I will never use Abaco again and will tell all my friends to stay clear of them. When I contacted them about what's happened all I get is it must have been a miscommunication. Well that miscommunication cost me well over $400 more then what I should've had to pay to begin with. I paid $120 the first time they came out and $695 today. That's a lot of money for somebody that hasn't worked in seven weeks and will be out for another 30 days and my husband hasn't work because he's in the hospital from a motorcycle accident and won't be able to work again for a long time if ever. I'm not trying to get the job done free but feel like I could've avoided the additional costs had it been done right the first time. It kinda makes me think they did something the first time to have to come back and charge me a ridiculous amount to fix it because they know people need their AC right now as hot as it is outside. Lesson learned I will never use Abaco again.
Business Description: Scott Air of Florida is a local, family-owned and operated company. Our goal is to create indoor climate solutions so that our customers can enjoy total indoor comfort both in their homes and places of business. Our people and facilities, together with the best manufacturers in the industry, offer you heating and air conditioning systems, maintenance, and service that we believe is unequaled in Northeast Florida. Our installation and service personnel are highly trained in every aspect from home or business installation, efficiency and service and are up to date on the latest in technology including Eco-friendly or (GREEN) products. We think this speaks well for the professionalism and integrity of a family-owned company. Perhaps the best way to say it is the simplest: We're proud that our family name is on the door!

There is some disagreement within the industry about the best method for cleaning air ducts.  The two schools of thought are the “negative air” approach and the rotary brush and vacuum approach.  We believe that both air duct cleaning methods can achieve great results in most situations when performed properly by competent technicians.  However, our focus has always been on high quality residential service.  The type of residential duct work commonly used in homes in the South poses unique challenges to duct cleaners because it is soft, flexible, and does not go in straight lines.  Firms using the negative air approach are especially challenged by this type of duct work, as that process was originally designed to work well on the rigid metal duct work commonly found in the North and in large commercial buildings.  The tools used to agitate the duct work in negative air cleaning are very difficult to get all the way into your duct work and can damage the lining of the ducts we find in most residences in the greater Jacksonville area.
Duct Cleaning provided by Waychoff’s Air Conditioning is one of the most sought-after air duct cleaning services in Jacksonville, FL. Our duct cleaning services help remove and eliminate the pollutants in your home air conditioning duct system. They can cause allergies, stale odors in your home, extra dust and even sickness. Over time these pollutants, mold, and bacteria from dirt, pollen, tobacco, smoke, pet hair and dust mites in the ductwork of your home’s heating and cooling system. Every time your furnace or air conditioner runs, these particles whisk through the vents and spew from your ducts into the air your family breathes.
   Over time, your dryer vent fills with lint that sneaks by your dryer vent filter. Fires can occur when lint builds up in the clothes dryer or the duct. Lint can block the flow of air, cause excessive heat buildup, and result in a fire in some dryers. ISOLATED INCIDENT? Not at all. In 1997 The Consumer Product Safety Commission  estimated that over 15,000  fires occur each year causing an estimated 194 Million Dollars of property loss and 130 deaths.
"We were pleasantly surprised with the professionalism of the specialists. The unit was delivered and installed as quoted. The unit is performing as advertised. The install team were neat, clean and did a clean install. They went over all aspects of the sales / install and answered all our questions. We can safely recommend Waychoff's to our friends and business associates. We look forward to many years of continued comfort and service from our Trane and from Waychoff's."

We bid out this job to several companies. Curtis was fantastic on the Sales and support side - he was incredibly knowledgable and was able to answer any and all pre-sales questions we had concerning work to be performed, options, estimates, etc. Completely custom-tailored to our budget, with sensible options. Honest, responsive and professional. They arranged for a two-man installation crew to perform the work, and they did a superb job! Their install was tight, clean and buttoned-up in all regards with the Carrier equipment they installed. They walked us through details of the smart thermostat controls we opted for and Curtis provided an option for our Apple Homekit�� compatible thermostat request. Air McCall followed up with an optional vent cleaning service after the install with a separate crew who also did an amazing job! Our 15- year old unit is now running with a brand new 15-SEER system with Dehumidifier that is working GREAT! We were so impressed we had them come back out and do the same for our second unit, which we had planned for the following year. All done now with TWO completely new systems working together flawlessly! Could not be happier with the work performed and the professionalism of the company - AirMcCall should be on your list for A/C - great sales, fair pricing and professional service and installation!

A round, flexible exhaust tube at the back of your dryer connects to the wall and sends hot, moist air outdoors. As your heated clothes tumble in the hot air, lint (tiny bits of the cotton or other fibers that make up your clothing) come off the fabric. Most of these fibers end up in the lint trap as the exhaust air passes through it. You can usually access the lint trap inside the dryer door or on top of the dryer.

A round, flexible exhaust tube at the back of your dryer connects to the wall and sends hot, moist air outdoors. As your heated clothes tumble in the hot air, lint (tiny bits of the cotton or other fibers that make up your clothing) come off the fabric. Most of these fibers end up in the lint trap as the exhaust air passes through it. You can usually access the lint trap inside the dryer door or on top of the dryer.
Our air duct cleaning technicians check for dust, dirt, pollen, animal dander and other airborne contaminants that are pulled into your HVAC system every time the furnace or air conditioner runs. Over time, they build up inside your ductwork, making your air duct system a breeding ground for mold spores, bacteria, fungus, mildew and other microbes, which are then re-circulated through your home, impacting the health and comfort of your family.

I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!

“Julian, from Dryer Duct Cleaning services came out and cleared out our dryer vent, It was so clogged it actually leaked water from behind the dryer. I was so happy when he got done.The dryer worked perfectly and it cut the drying time by half. He was on time, cleaned up after himself and very knowledgable. They also came in $50.00 cheaper than anyone else. Appreciate the great Service Julian. Service done on 01/11/19. If there were more than five stars it would have been at the top. Thanks so Much.”
A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
If your air ducts have been damaged, you’ll need to replace them. The national average air duct replacement cost is $150-$280, which may not include materials. Factors such as duct material, labor, location of ducts and linear feet of ductwork will all affect your final costs. Labor costs will vary based on how accessible the ducts are and what material your ducts are made of. The least expensive duct material is a flexible, non-metallic ducting that costs approximately $1-$2 per linear foot. Flexible aluminum is generally more expensive and stronger than non-metallic ducting. Stainless steel ducting is the strongest, the least flexible (meaning installing it typically has higher labor rates), and usually the most expensive. An average price for air duct replacement could range between $35 and $55 per linear foot, including basic materials and labor. A typical single-family home has 6-10 duct runs; replacing or installing one duct run could average $150-$250 for labor.

Once we have cleaned your entire air duct system, our job is not finished.  All of your vent covers are washed, and before they are replaced we sanitize your system with EnviroCON antimicrobial fogger.  This EPA registered disinfectant is commonly used in hospitals and nursing homes, and works to eliminate mildew and mold in your air ducts.  And, lastly, everything in your home is left exactly as we found it, with no mess left behind!
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