2 major problems:They had to return 3 times to fix the installation of a new A/C and then I still had to fix another problem after they left. I also had to explain to the technician the difference between a parallel and series electrical installation when he was installing the automatic cut off switches.They also insist on you buying an annual maintenance package, that can cost up to $ 300 per year, even after they sell you a 10 year parts and labor warranty and if you don't buy it, then they put you at the back of the service list when you call for a repair.Avoid this company. There are so many to choose from that this should not even be on your list.
"Energy is consumed by HVAC systems through a number of processes. Air is typically distributed through the ductwork via an electrically‐powered fan. Cooling coils remove heat from the air. Heating coils add heat to the air. Through normal HVAC usage, particulates in the air slowlycollects on the surfaces of various HVAC components, resulting in a gradual loss of energy efficiency. Some loss of efficiency via a single dirty component may be minor. When the loss through each component is added up, however, the impact could be considerable. Generally, the greater the buildup, the greater the energy loss. Removal of the buildup of particulate on HVAC components restores energy performance to the system." 
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
Business Description: Scott Air of Florida is a local, family-owned and operated company. Our goal is to create indoor climate solutions so that our customers can enjoy total indoor comfort both in their homes and places of business. Our people and facilities, together with the best manufacturers in the industry, offer you heating and air conditioning systems, maintenance, and service that we believe is unequaled in Northeast Florida. Our installation and service personnel are highly trained in every aspect from home or business installation, efficiency and service and are up to date on the latest in technology including Eco-friendly or (GREEN) products. We think this speaks well for the professionalism and integrity of a family-owned company. Perhaps the best way to say it is the simplest: We're proud that our family name is on the door!
We 100% guarantee our air duct cleaning service for 1 week (excluding normal accumulation of dirt and debris).  This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction.  If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.

Ensuring your air ducts are clean is one of the most simple ways to keep a clean house and healthy body. Since dust and other contaniments pass through your air ducts five to seven times a day, they can contribute to different health problems. You may notice the most common problems include eye and nose irritation, coughing, asthma, and especially allergic reactions. The sooner you have your air ducts cleaned, the sooner you can breathe easy. It’s important to note that when air ducts are being cleaned, all components of the system should be completely inspected and cleaned, including cooling coils, fans, heat exchangers, registers, grilles, diffusers, and air ducts.
Jacksonville Duct Cleaning is a full service air duct cleaning provider in the Metro Jacksonville area. We specializes in Professional air duct cleaning and much more. We service all of Northeast Florida, metro Jacksonville, Duval, Clay, Nassau, and St. Johns County, Orange Park, Ponte Vedra, St. Augustine, Palatka, Middleburg, Starke, Baldwin, Green Cove, and points west to Lake City.
Mold in the air ducts can be an easy DIY fix. First, turn OFF your HVAC system. Find an approved cleaning solution. Pour or spray the solution on the infected area. Put on protective gear and a mask - you do not want to make contact with the mold (or chemicals! or breathe it in. Scrub the area using disposable towels or brushes, and be sure to check the drip pan and evaporator coils. Vacuum the affected areas after cleaning. Bag all your rags and utensils and dispose of properly. Apply an inhibitor to the affected areas to prevent future growth. It is recommended to call a professional if you have more than 10 square feet of mold as this may be too big of a job, or there might be other/larger issues. Even if you don’t have more than 10 square feet of mold, you can still call a professional to clean it up.
"Over Labor Day weekend at 8pm our A/C system went down -- permanently! Our normal AC company was not working and so we went through the phone book and found Waychoff's! It was unbelievable that one of your employees came to our home at 10PM at no extra charge! On Labor Day the Waychoff's team installed the Trane. They were professional, knowledgeable, efficient, courteous, humorous and extremely likeable. They even brought in cardboard boxes in order to keep my carpet clean. Installation went so fast! They really earned their money, and I assure you that they are not wasting yours. They educated us about the A/C Systems and SEER score. They were great teacher and we learned a lot that day. They assisted us in financing and we were surprised at the monthly payments which were much lower than we expected. The rep from the finance company called us and he was just pleasant and professional as the crew. Later in the week they returned with our 2 rebate forms already filled out and ready to sign! WOW! that kind of service is that! All in all, we are very happy with everything and this house is COLD! We are happy to endorse Waychoff's!"

With your air system and ventilation ducts in a consistent cleaned state, you and those in your household can be in much healthier or at least lessen the signs experienced when the indoor air system was filthy and polluted. In addition to enhancing health associated signs, great indoor air quality in the house can cause much better breathing for much deeper and undisturbed sleep. According to some physicians, enhanced undisturbed sleep can result in a much healthier life in general. While in many cases bad indoor air quality can be connected to asthma.
You should also have air ducts cleaned after recent water contamination or water damage to prevent mold; after renovations or remodeling to ensure debris and dust didn’t settle in the vents and ducts; if you are having problems with allergies or asthma; or when you are moving into a newly purchased home, especially if the previous owners smoked or had pets. The National Air Duct Cleaners Association (NADCA) recommends getting your air ducts cleaned every three to five years, or every two to three years in regions where homeowners use their air conditioning and heater for many months of the year, while the EPA suggests homeowners have duct cleaning done as needed.

My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
Our contractor partners happily serve the following suburbs and zip codes: Atlanta Beach, Atlantic Beach, Baldwin, Bryceville, Callahan, Cecil Field, Dinsmore, Doctors Lake, Fernandina Beach, Fl, Green Cove Springs, Hillard, Homeside Lending Inc, Jacksonvile Florid, Jacksonvile Lorida, Jacksonville Beach, Jacksonville N A S, Jacksonville Naval Air Stati, Jacksonville Naval Hospital, Jaksonville Floride, Jax, Jax Bch, Jax Naval Air, Jax Naval Hos, Lake Butler, Lawtey, MacClenny, Maxville, Mayport, Mayport Nav S, Mayport Nav Sta, Mayport Naval Housing, Mayport Naval Sta, Mayport Naval Station, Maypt Nav Hou, Middleburg, Mill Cove, Nas Jacksonvle, Nas Jax, Nassaw Fl, Or Some Other Town Near Jacksonville, Orange Park, Ponte Vedra, Ponte Verde Beach, Raiford, Sanderson, St. Augustine, St. George, St. Mary's, Starke, Yulee, 32099, 32201, 32202, 32203, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32212, 32214, 32215, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32228, 32229, 32230, 32231, 32232, 32234, 32235, 32236, 32237, 32238, 32239, 32241, 32244, 32245, 32246, 32247, 32254, 32255, 32256, 32257, 32258, 32260, 32267, 32277, 32290
We 100% guarantee our dryer vent cleaning service for 1 week (excluding normal accumulation of lint and debris).  This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction.  If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.

"So My A.C. suddenly went belly up and I needed a total brand new unit inside and out. So a little background on myself. I'm an engineer, so I know a little bit about A.C. and how they work. I'm by no means an expert, but it does allow me to detect if the A.C. guy knows his stuff, especially if they don't know what I do. 😉 And I'm happy to say, these guys do. One of the things that helped me chose them is that they brought up the importance of controlling humidity. None of the other contractors I spoke to, mentioned that. I also appreciate the fact that he didn't try to "up sell" me and get me to buy things I didn't need. He was on time, honest and forth coming about what I needed and what I didn't. When the workers came, they were on time, very professional and very CLEAN. After they left, I couldn't tell they had been there. Highly recommended this service."
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