My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.

My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!


Negative pressure air duct cleaning is a process in which the ducts are cleaned by hand in concert with compressed air tools to dislodge dirt and debris, which is then vacuumed up and removed. It is considered a superior cleaning method in its efficiency and in preventing dislodged debris from escaping the ducts and contaminating the air in the residence.
Q. Just bought an older house. When we turn on the whole house fan, even with lots of windows open, some air is still drawn through our vents. This causes severe alergy attacks for my wife. The previous owners never had the furnace serviced, weren't the cleanest people, and had several cats. I can only imagine how nast all of the air ducts are. I cleaned out a couple of the reurn ducts and they were nasty with dust and construction debris. I want to have the system cleaned out well. I've gotten several quotes that vary pretty greatly in cost $179-$450. We have a small home with a finished basement that also has heating ducts. I want to choose a service that will do a great job, but have heard that some do a much better job than others. How do I know what to look for, or ask for in a good air duct cleaning service?
"So My A.C. suddenly went belly up and I needed a total brand new unit inside and out. So a little background on myself. I'm an engineer, so I know a little bit about A.C. and how they work. I'm by no means an expert, but it does allow me to detect if the A.C. guy knows his stuff, especially if they don't know what I do. 😉 And I'm happy to say, these guys do. One of the things that helped me chose them is that they brought up the importance of controlling humidity. None of the other contractors I spoke to, mentioned that. I also appreciate the fact that he didn't try to "up sell" me and get me to buy things I didn't need. He was on time, honest and forth coming about what I needed and what I didn't. When the workers came, they were on time, very professional and very CLEAN. After they left, I couldn't tell they had been there. Highly recommended this service."
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