A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
Good, genuine company with lots of experience! I used Elite AC to replace an old unit for my grandmothers house. I don't know much about air conditioning so it was good to work with a trustworthy company who matched our needs from a financial standpoint and installed the unit promptly so my grandmother didn't have to deal with the heat. I worked with Joey who explained our options and helped us make a quick and informed decision. My grandmother loved him and asks how he is doing still. I'm happy he took the time to help us and we will continue to use them for any of our AC needs.
Another valuable service that can be offered to you after the HVAC system has been cleaned is anti-microbial fogging. The name of this service is impressive, but the service itself is quite simple. A small chemical fogger is used to introduce chemicals into the ductwork system, chemicals that sanitize germs, bacteria and fungus. EPA-registered chemicals specifically for use in ductwork systems are available that do not require the evacuation of family members and pets from the occupied space while the chemical is being used. We simply add the liquid chemical to the fogger, and fog the supply ducts before replacing the registers. Then turn the central fan on, and fog through the return duct, with the HVAC system's fan helping to distribute the chemical throughout the system. The best news is that fogging can be repeated every 6 months, while system cleaning is at best required every couple of years. Antimicrobial fogging is a simple service that provides real benefits to our customers.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
We 100% guarantee our air duct cleaning service for 1 week (excluding normal accumulation of dirt and debris).  This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction.  If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.
Our technique cleans your entire dryer vent system twice – once from the outside and once from the inside – so you can be sure the job has been done right.  According to dryer manufacturers, your dryer vent must be producing about 96 cubic feet of air per minute at a velocity of 1100 feet per minute in order for your dryer to be operating efficiently and safely.  We test your system using a sophisticated thermo-anemometer to be sure that you are getting the proper air velocity and volume at the vent cap.
Another valuable service that can be offered to you after the HVAC system has been cleaned is anti-microbial fogging. The name of this service is impressive, but the service itself is quite simple. A small chemical fogger is used to introduce chemicals into the ductwork system, chemicals that sanitize germs, bacteria and fungus. EPA-registered chemicals specifically for use in ductwork systems are available that do not require the evacuation of family members and pets from the occupied space while the chemical is being used. We simply add the liquid chemical to the fogger, and fog the supply ducts before replacing the registers. Then turn the central fan on, and fog through the return duct, with the HVAC system's fan helping to distribute the chemical throughout the system. The best news is that fogging can be repeated every 6 months, while system cleaning is at best required every couple of years. Antimicrobial fogging is a simple service that provides real benefits to our customers.
I could not be happier with the service I received from Jason Hester. He was a consummate professional and thoroughly explained the issues I had with my AC unit. I never felt I was being sold on any service. I have used other AC companies in the past, but will now call Waychoff's AC for all my future needs. If you are looking for an AC company, look no further and you will be more than pleased with the service you receive.
If moisture is present in your air conditioning system, there is greater potential for growth of mold and the subsequent release of spores, which can cause allergic reactions and other symptoms. That’s why it’s so important to have your ducts cleaned properly by professionals. Overlooking a component in a contaminated system can result in recontamination and the return of air quality problems.
Chances exist that lint that has in fact been restricting the exhaust vent over a prolonged time period can cause overheating which in turn can cause a fire. The establish of lint that occurs over a prolonged amount of time is not merely a fire threat, it is also a clothing dryer problem that gradually steals the energy efficiency of the clothes dryer and gradually cost you significantly more money.
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Obstructed dryer vents are the source of thousands of house fires every year. People often ignore or don't recognize the signs of a clogged dryer vent, and this seemingly small oversight can have disastrous results, including the loss of life and property. The best way to prevent house fires from starting in or around your dryer is to have your local Dryer Vent Wizard service your machine and ducts.
There is some disagreement within the industry about the best method for cleaning air ducts.  The two schools of thought are the “negative air” approach and the rotary brush and vacuum approach.  We believe that both air duct cleaning methods can achieve great results in most situations when performed properly by competent technicians.  However, our focus has always been on high quality residential service.  The type of residential duct work commonly used in homes in the South poses unique challenges to duct cleaners because it is soft, flexible, and does not go in straight lines.  Firms using the negative air approach are especially challenged by this type of duct work, as that process was originally designed to work well on the rigid metal duct work commonly found in the North and in large commercial buildings.  The tools used to agitate the duct work in negative air cleaning are very difficult to get all the way into your duct work and can damage the lining of the ducts we find in most residences in the greater Jacksonville area.
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